It used to be very easy to make a comparison between the traditional “bricks and mortar” casinos and their online counterparts. A bricks and mortar casino would take your money at a steady pace with you having several opportunities to win while an online casino would take your money quickly with you having almost no chance of winning it back.
A few years ago, offshore operators did not care whether or not you were a happy customer. Every customer was treated the same and it wasn’t a pleasant experience in doing business with these people. You would deposit your hard-earned money into their casino without a thank you or deposit bonus and within minutes you would be out of money and starting over again.
However, things have changed for the better and about time too! The online casino personnel of today are friendly and helpful. It makes for an overall positive gaming experience. It’s called competition and they are putting their best foot forward!
The sudden emergence of UK online casinos has forced the typical, rude entrepreneurs from abroad to make a decision. It’s called sink or swim. Either they can become customer friendly to the people who help support their families with their gaming dollars, or quickly those dollars are moved to the UK.
The truth is you will find much more customer-oriented casinos in the UK. These ventures based in the UK deserve your business and any they receive because they take care of their customers.
There are still a number of good operations in other areas of the world, Antigua for example, but many lack quality customer service. Some are also on various “to-watch” lists on the internet for bad bets and failure to pay out.